Capacity Loss on 2011-2012 LEAFs

[cwerdna]

5. Many may have very short commutes and just haven't noticed.

I suspect there are a bunch of people who have no clue about what the thin bar on the right means.

[shrink]

I saw the story, but I'm wondering which 5 Leaf complaints are they investigating? Could it be they are the ones that actually filed the official complaints through their support phone #? That would be my guess, as that is probably their 'official' method of complaint.

Although I no longer have the LEAF with the lost capacity bar, I was very quick to file a complaint. I have an official complaint number written down somewhere, but I never received any follow-up. It is possible they know I no longer own that particular car, but I think it's just as plausible that they decided my complaint was heard and the loss was considered normal.

I do recommend that those with Capacity Bar losses should take it into the Nissan dealer. I did, so it documents that I got all 5's on my scorecard, and the car was about 10 months old with the first bar gone.

I wholeheartedly agree. I really don't understand why you wouldn't file a complaint. I think the inaction hurts owners trying to get something done and gives Nissan plausible deniability. The more vocal we are, the less likely Nissan can continue to ignore the problem. We LEAF owners need to support each other and watch out for others who may encounter the same issue.

I posted this in my other thread, but here is clear documentation that Nissan considers 15% loss in less than a year "normal." The EV community and all potential LEAF buyers need to be aware of this:



Also note in my battery report that the 12th bar on the right is missing and I still got all 5 stars. You can't complain without proof and I encourage everyone to do the same.

[shrink]

Edit: Deleted Links - link to official video posted below.

[cwerdna]

^^^
Thanks! I suspect the AZ and TX regional guys are going to be getting a lot of calls very soon.

I wished they would've discussed the capacity bar. For the people who have no clue about it, the GOM only helps confuse things further.

[Volusiano]

My Leaf has lost 1 bar...I believe it was due to me charging with a level 3 than later finishing it off when it only needed 3 bars...I woke up to see that I had only 11 bars so everyone becareful about topping it off cause you can lose yours too. Atric Leaf is what I named my car I bought it on August 31,2011 I have 12,734 miles when I lost my 1 bar....I will use caution when using the level 3 quick charge....my car is just over 10 monthes old...

later people
The Leaf Lady

Scott Yarosh: I live in Phoenix, I lost my First bar at the beginning of April, Second bar first week of June, and Third bar First week of July. I still love my Leaf, but it will not get me to work 1-way in the next few weeks (45 miles). 2 different dealerships have told me this is normal.

1. Azdre & Opossum - April 26, 2012. 16.6K miles/13 months ownership. Phoenix (2nd bar loss reported 6/14/2012 @~19K miles)
2. bturner - May 12, 2012. 13.6K/12 months. Phoenix (2nd bar loss reported 7/7/2012)
3. turbo2ltr - May 18, 2012. 13K/15 months. Phoenix (2nd bar loss reported 6/29/2012)
4. TickTock - May 20, 2012. 14K/12 months Phoenix (2nd bar loss reported 7/10/2012)
5. Volusiano - May 20, 2012. 16.5K/12 months. Phoenix
6. Mark13 - May 22, 2012. 15.7K/12 months. Phoenix (2nd bar loss reported 7/1/2012)
7. Leafkabob - May 26, 2012. 9.5K/12 months. Phoenix
8. Cyellen - June 7, 2012. 10.2K/ 14 months. Phoenix
9. RickS - June 10, 2012. 11.3K/13 months. Phoenix
10. Pipcecil - June 17, 2012. 20.2K/12 months. Dallas, Texas
11. Phxsmiley - June 17, 2012. 13.7K/10 months. Phoenix
12. AZknauer - June 17, 2012. 9.2K/13.5 months. Phoenix
13. Myleaf - June 19, 2012. 13.3K/14 months. Phoenix
14. johndoe74 - June 5, 2012. 13.5K/ 9 months. Phoenix
15. Matt Ferris - June 20, 2012. 15K/ 12 months. Dallas, Texas
16. Shrink - June 21, 2012. 10.2K/ 10.5 months. Phoenix (sold that Leaf, replaced w/leased '12 Leaf)
17. ravi100 - June 24, 2012. 13.1K/ 13.5 months. Southlake, Texas (no longer has Leaf)
18. ev4me - approx. June 1, 2012. 7K/ 15 mos. Phoenix (Dropped 2 bars)
19. jspearman - June 28, 2012, 12K/10.5 months. Phoenix
20. Leafwing - July 05, 2012, 13.5K/15 months, Plano, TX.
21. GerryAZ - July 05, 2012, ?/?, Phoenix
22. ecoobsessive - July 6, 2012, 13K/13 months, San Antonio, TX
23. jhm614 - May 15, 2012, 25K/14.5 months, Arlington, TX (2nd bar loss reported on 7/7/2012)
24. DarkDave - June 15, 2012. 8.5K/14.5 months. Phoenix
25. JasonT - July 14, 2012, 25.5K/15 months, Tuscon, AZ
26. Kolmstead - July 16,2012, 14.3K/19 months, Ridgecrest, CA
27. rjzastaury - June ? 2012, ?/12 months, Tuscon, AZ
28. LeafLady - July 18, 2012, 12.7K/11 months, Location unknown
29. Scott Yarosh - April ? 2012, 21.5K/10 months, Phoenix, AZ, lost 2nd bar 6/30/2012@25.3K/12 mos, lost 3rd bar 7/12/2-12@29.1K/13 months(from
viewtopic.php?f=30&t=8802&start=990#p210171and viewtopic.php?f=30&t=8802&start=1210#p212356and viewtopic.php?f=30&t=8802&start=1230#p212377

Not reported by owner, but by others:
1. Leafkabob reported a street encounter with a Leaf owner who stated he lost a bar after about a year.
2. Skywagon approx. May, 2012. Phoenix (supposedly no longer has Leaf)
3. TomT's friend Tim (not on the forum), in Phoenix, lost 1st bar on 7/15/2012, at 13K miles/11 months (had car since August 2011).

[opossum]

Here's the official article and video from KPHO:

http://tinyurl.com/c8g9fzj" onclick="window.open(this.href);return false;

[Stoaty]

Here's the official article and video from KPHO:

http://tinyurl.com/c8g9fzj" onclick="window.open(this.href);return false;

After reading the article, I wonder whether our list of lost capacity bars should include date problem was reported to Nissan (not the dealer) and case number. I don't believe the "we are investigating 5 cases" crap at all... unless they have 20 complaints, but decided to only investigate 5 of them.

[azdre]

30 Officially Reported!

1. Azdre -
4/26/12, 16,624 miles, 14 months lost 1st Bar.
6/7/2012, Range Test, 5mi/kWh, 100% to LBW: 58.6 miles (NTB: 75-85 miles expected)
6/9/12, 18,822 miles, 76.1% ScanGauge w/ 100% charge.
6/14/12, ~19,000 miles, lost 2nd Bar.
6/30/12, ~19,850 miles, 71.8% ScanGauge w/ 100% charge. Phoenix
2. bturner - May 12, 2012. 13.6K/12 months. Phoenix (2nd bar loss reported 7/7/2012)
3. turbo2ltr - May 18, 2012. 13K/15 months. Phoenix (2nd bar loss reported 6/29/2012)
4. TickTock - May 20, 2012. 14K/12 months Phoenix (2nd bar loss reported 7/10/1012)
5. Volusiano - May 20, 2012. 16.5K/12 months. Phoenix
6. Mark13 - May 22, 2012. 15.7K/12 months. Phoenix (2nd bar loss reported 7/1/2012)
7. Leafkabob - May 26, 2012. 9.5K/12 months. Phoenix
8. Cyellen - June 7, 2012. 10.2K/ 14 months. Phoenix
9. RickS - June 10, 2012. 11.3K/13 months. Phoenix
10. Pipcecil - June 17, 2012. 20.2K/12 months. Dallas, Texas
11. Phxsmiley - June 17, 2012. 13.7K/10 months. Phoenix
12. AZknauer - June 17, 2012. 9.2K/13.5 months. Phoenix
13. Myleaf - June 19, 2012. 13.3K/14 months. Phoenix
14. johndoe74 - June 5, 2012. 13.5K/ 9 months. Phoenix
15. Matt Ferris - June 20, 2012. 15K/ 12 months. Dallas, Texas
16. Shrink - June 21, 2012. 10.2K/ 10.5 months. Phoenix (sold that Leaf, replaced w/leased '12 Leaf)
17. ravi100 - June 24, 2012. 13.1K/ 13.5 months. Southlake, Texas (no longer has Leaf)
18. ev4me - approx. June 1, 2012. 7K/ 15 mos. Phoenix (Dropped 2 bars)
19. jspearman - June 28, 2012, ?/10.5 months. Phoenix
20. Leafwing - July 05, 2012, 13.5K/15 months, Plano, TX.
21. GerryAZ - July 05, 2012, ?/?, Phoenix
22. ecoobsessive - July 6, 2012, 13K/13 months, San Antonio, TX
23. jhm614 - May 15, 2012, 25K/14.5 months, Arlington, TX (2nd bar loss reported on 7/7/2012)
24. DarkDave - June 15, 2012, ~8.5K/14.5 months, Phoenix, AZ
25. JasonT - July 14, 2012 ~25.2K/15 months, Tucson, AZ
26. Kolmstead - July 16,2012, 14.3K/19 months, Ridgecrest, CA
27. rjzastaury - June ? 2012, ?/12 months, Tuscon, AZ
28. LeafLady - July 18, 2012, 12.7K/11 months, Location unknown
29. Scott Yarosh - April ? 2012, 21.5K/10 months, Phoenix, AZ, lost 2nd bar 6/30/2012@25.3K/12 mos, lost 3rd bar 7/12/2-12@29.1K/13 months(from
viewtopic.php?f=30&t=8802&start=990#p210171and viewtopic.php?f=30&t=8802&start=1210#p212356and viewtopic.php?f=30&t=8802&start=1230#p212377
30. NOC8H18 - July, 2012 - 3rd capacity bar lost. http://www.mynissanleaf.com/viewtopic.p ... 50#p213437" onclick="window.open(this.href);return false;

Not reported by owner, but by others:
1. Leafkabob reported a street encounter with a Leaf owner who stated he lost a bar after about a year.
2. Skywagon approx. May, 2012. Phoenix (supposedly no longer has Leaf)
3. TomT's friend Tim (not on the forum), in Phoenix, lost 1st bar on 7/15/2012/13K miles, had car since August 2011.

[opossum]

Yeah, as much of of a pain as it might be for people to do, I'm definitely thinking there may be some benefit to trying to get EVERYONE with any measurable capacity loss to take their cars into the dealership and not leave until they have confirmation that the problem has been registered.

The news story was just the beginning. Since our car has been to the dealership 3 times recently to have them look it over and tell us everything is "normal," we'll work on everything else we have planned to get Nissan's attention...

[vrwl]

Here's the official article and video from KPHO:

http://tinyurl.com/c8g9fzj" onclick="window.open(this.href);return false;

After reading the article, I wonder whether our list of lost capacity bars should include date problem was reported to Nissan (not the dealer) and case number. I don't believe the "we are investigating 5 cases" crap at all... unless they have 20 complaints, but decided to only investigate 5 of them.

I'd be happy to add that data to the Wiki if people would like to share the information.