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jlv
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Joined: Thu Apr 24, 2014 6:08 pm
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Leaf Number: 424487
Location: Massachusetts

Re: Fenix Power: A new third party battery replacement?

Thu Mar 19, 2020 9:06 am

But they're updating their web site! That's important you know. It means they are doing something. Just not related to batteries.
LEAF '13 SL+Prem (mfg 12/13, leased 4/14, bought 5/17, sold 11/18) 34K mi, AHr 58, SOH 87%
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johnlocke
Posts: 594
Joined: Fri Jan 08, 2016 3:47 pm
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Leaf Number: 300582

Re: Fenix Power: A new third party battery replacement?

Thu Mar 19, 2020 8:18 pm

jlv wrote:
Thu Mar 19, 2020 9:06 am
But they're updating their web site! That's important you know. It means they are doing something. Just not related to batteries.
Still long on sizzle, short on steak! Also, if you read carefully, it seems they've lost their major backer and still no prototype battery. I want these guys to succeed but they keep shooting themselves in the foot.
2016 SV, New battery at 45K mi.
Jamul, CA
San Diego East County

jjeff
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Joined: Wed Jan 13, 2016 9:10 am
Delivery Date: 13 Jul 2014
Leaf Number: 422121
Location: MSP MN

Re: Fenix Power: A new third party battery replacement?

Fri Mar 20, 2020 1:52 pm

johnlocke wrote:
Thu Mar 19, 2020 8:18 pm
jlv wrote:
Thu Mar 19, 2020 9:06 am
But they're updating their web site! That's important you know. It means they are doing something. Just not related to batteries.
Still long on sizzle, short on steak! Also, if you read carefully, it seems they've lost their major backer and still no prototype battery. I want these guys to succeed but they keep shooting themselves in the foot.
The fact that the OP hasn't even bothered to post to this thread since the first few pages tells me it's vaporware.....
2012 SL purchased used 2/'16
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20nissanl3af13
Posts: 2
Joined: Fri Feb 19, 2016 5:31 pm
Delivery Date: 20 Feb 2016
Leaf Number: 410210

Is Fenix a total scam? Anyone been able to receive refund??

Tue Mar 24, 2020 5:39 pm

I sent an email to refund email address on 1/27/20 for a refund for my Fenix Power deposit. Have not heard/received a word from them.

Has anyone had any response lately from Fenix??

cwerdna
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Location: SF Bay Area, CA

Re: Fenix Power: A new third party battery replacement?

Tue Mar 24, 2020 5:58 pm

Still nothing substantial at https://fenix.systems/blog. https://fenix.systems/social/2020/03/22 ... onsibility claims they lost a customer support person.

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DougWantsALeaf
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Re: Fenix Power: A new third party battery replacement?

Wed Mar 25, 2020 6:02 am

I never felt like their offer was that much more compelling than just buying/leasing a new Leaf or just paying for a battery replacement. I think it was going to be a touch business model to manage.
2019 SV Plus Silver 6/19 purchase 7,000 Miles
2013 Leaf SV
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SalisburySam
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Joined: Thu Sep 27, 2012 11:01 am
Delivery Date: 24 Feb 2012
Leaf Number: 018156
Location: Salisbury, NC

Re: Fenix Power: A new third party battery replacement?

Wed Mar 25, 2020 6:18 am

DougWantsALeaf wrote:
Wed Mar 25, 2020 6:02 am
I never felt like their offer was that much more compelling than just buying/leasing a new Leaf or just paying for a battery replacement. I think it was going to be a touch business model to manage.
Today, I agree. But when I put my deposit in with Fenix, replacement Nissan batteries were $8500+ making the Fenix model very competitive for those of us who actually like our 2012 SL’s and a sort of OK life extender...not great, but OK.

Now, however, I’m thinking of why bothering with all this for a 70-mile-range vehicle, regardless of how much I like it. I’ve been looking at 2014 and 2015 Tesla Model S vehicles. More costly than a battery replacement surely, but a lot more vehicle. And less costly than a new LEAF SL+. Still love my Model 3 purchased new in July, 2018.
Nissan 2012 LEAF SL, 13,500 miles, 9 bars, 30-mile max range

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theblueleaf
Posts: 11
Joined: Mon Dec 17, 2018 2:00 pm
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Re: Fenix Power: A new third party battery replacement?

Wed Mar 25, 2020 9:27 am

I posted this in the other thread, but I thought this should go here too...


I've been trying to get a refund since mid/late-February and have sent several emails and received no replies. Their website (just updated in the last week or two) says this about refunds:
What happens after you send that email:
*Note: we are currently transitioning our business finances in relation to investment funding, refunds may experience a delay of up to 2 weeks.
We monitor that email throughout the day, if sent prior to 5 PM Pacific time, you will see a same-day reply confirming your request via your preferred contact method. After that time your confirmation may be the following day.
Depending on how you read that, you might get a reply same-day or within two weeks. Either way, they have repeatedly missed that in my case.

Do I think it was originally a scam? No, not a scam, but I knew going into it that they might not deliver. What I did not envision was them failing (through non-response) to issue refunds while still trying to take new deposits.

I would strongly urge anyone considering placing a deposit to consider the fact that people asking for their refunds are not able to even get a response.

I wanted to go through them to get a new battery, but they just haven't delivered or even come close to their original time frame for doing so. I had to go through Nissan instead.

Dooglas
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Leaf Number: 314779
Location: Oregon City, OR

Re: Fenix Power: A new third party battery replacement?

Wed Mar 25, 2020 10:56 am

theblueleaf wrote:
Wed Mar 25, 2020 9:27 am
Do I think it was originally a scam? No, not a scam, but I knew going into it that they might not deliver. What I did not envision was them failing (through non-response) to issue refunds while still trying to take new deposits.
The difference between taking deposits for a product you will never deliver, and taking deposits for a product you later find you can not deliver is mostly a question of how well grounded you were in reality from the start. The result is the same.
2013 Leaf SV - lease ended, 2016 Leaf S30 - purchased

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SalisburySam
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Location: Salisbury, NC

Re: Fenix Power: A new third party battery replacement?

Wed Mar 25, 2020 11:04 am

Dooglas wrote:
Wed Mar 25, 2020 10:56 am
The difference between taking deposits for a product you will never deliver, and taking deposits for a product you later find you can not deliver is mostly a question of how well grounded you were in reality from the start. The result is the same.
Disagree. The former is fraud, the latter is either inadequate planning or unforeseen issues (coronovirus anyone?).
Nissan 2012 LEAF SL, 13,500 miles, 9 bars, 30-mile max range

Tesla Model 3: Long Range Rear Wheel Drive | Extended AutoPilot | Full Self-Driving
Delivered: July, 2018 | 13,500 miles
Get 1000 miles free Supercharging: https://ts.la/john70942

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