LarryKaplan
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Joined: Sat Sep 14, 2019 9:02 pm
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Re: Fenix Power: A new third party battery replacement?

Mon Apr 19, 2021 9:57 am

A number of people posted on FB that they got their charge-back money for the pre-paid fee, but not the $150 deposits. I can live with losing the deposit. One person reported that Fenix objected to the chargeback -- I have a paper trail a mile long that will support my claim. Banks and credit card companies generally favor the consumer in disputes, sometimes by law (in the case of forged checks, for example), sometimes by practice.

SageBrush
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Re: Fenix Power: A new third party battery replacement?

Mon Apr 19, 2021 10:14 am

LarryKaplan wrote:
Mon Apr 19, 2021 9:57 am
A number of people posted on FB that they got their charge-back money for the pre-paid fee, but not the $150 deposits. I can live with losing the deposit. One person reported that Fenix objected to the chargeback -- I have a paper trail a mile long that will support my claim. Banks and credit card companies generally favor the consumer in disputes, sometimes by law (in the case of forged checks, for example), sometimes by practice.
My reading is that credit card companies will often side with the consumer up to ~ $50 without putting up too much fuss, but larger sums are decided by the letter of the contract because the credit company is not willing to eat larger sums. If they cannot get the money from the vendor, they rely on the consumer credit card contract to not pay when possible. If doesn't do Fenix any good to pay some of the chargebacks. They will either pay all or none. I'm betting on none.

You will find that your consumer agreement window on chargebacks has passed.


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The people who paid Fenix ~ $2,000 may be in a slightly different boat. The credit car companies are obviously not going to pay if they do not have to, but if the group is large enough they might be able to interest some 2-bit class action lawyer. They might even get a small fraction of their money back, who knows.
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-----
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cwerdna
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Re: Fenix Power: A new third party battery replacement?

Thu Apr 22, 2021 1:52 pm

Seems like https://fenix.systems is back up but super slow for me.

Of course, there's no new news and it still says "Installations starting in July!"

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DaveinOlyWA
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 6:45 am

On this talk of credit card liability and time limits, It would appear that varies widely by state. WA credit card liability limit is $50 with 6 years to recover.

In GA, its 6 years as well. See Phoenix Recovery Group Inc. v Mehta 2008 for details.

In this case, I would take your state's laws as the goto option first.
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RonSwanson
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 9:00 am

Ha, is that July bit new? Or was it a previous years' July? The whole section is funny:

Buy your CPO battery today!
The wait is over, battery installs are on their way!
Certified-Pre-Owned 24 kWh available.
Installations starting in July!

DaveinOlyWA
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 9:04 am

RonSwanson wrote:
Fri Apr 23, 2021 9:00 am
Ha, is that July bit new? Or was it a previous years' July? The whole section is funny:

Buy your CPO battery today!
The wait is over, battery installs are on their way!
Certified-Pre-Owned 24 kWh available.
Installations starting in July!
Was it not July 2019? or was it 2018?
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 19,653 mi, 93.47% SOH
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jlv
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 11:13 am

It was originally for July 2020, for the CPO packs (while they continue their ground breaking work on the new Fenix Power Architecture :lol: )
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SageBrush
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 11:46 am

jlv wrote:
Fri Apr 23, 2021 11:13 am
It was originally for July 2020, for the CPO packs (while they continue their ground breaking work on the new Fenix Power Architecture :lol: )
Which is not to say that their promises about the CPO pack started in July 2020. They started much earlier, but they stopped pushing the date forwards as of last July

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Fenix was *never* capable or R&D, and never will be even if they survive which is very, very unlikely.
The CPO angle made a tincture of sense but as I have said since forever, the cost of logistics and playing around with 9 - 10 bar batteries killed the business case from day #1. I was hoping that their installer base could live on installations of higher capacity, used batteries but there are too few, and are therefore too expensive, to make a go of it at any meaningful scale.
Last edited by SageBrush on Fri Apr 23, 2021 12:29 pm, edited 1 time in total.
2013 LEAF 'S' Model with QC & rear-view camera
Bought Jan 2017 from N. California
Two years in Colorado, now in NM
03/18: 58 Ahr, 28k miles
11/18: 56.16 Ahr, 30k miles
09/20: 54.3 Ahr; 38k miles
-----
2018 Tesla Model 3 LR, Delivered 6/2018

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SalisburySam
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 12:04 pm

So how many Eveready D-Cells do I need to rubber band together to generate 24kWh?
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LeftieBiker
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Re: Fenix Power: A new third party battery replacement?

Fri Apr 23, 2021 1:10 pm

If you want to use the pack more than once, they have to be 1.2 volt rechargeable cells. Something like 7500 cells, give or take.
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