I did submit copies of all battery reports initially so they were with the case from day one. The plan was to leverage them to my benefit, which I think worked out well. I suppose it is reasonable to assume Nissan would try to argue that the warranty is void if reports are missing as they are required by the warranty terms. Would it sway the arbitrator in their direction - that I don't know.Evoforce wrote:I hear you on that one. Did they request confirmation of concurrent battery checks or did they not require proof of Annual battery checks at all?
While this topic is somewhat related there is a place better suited for this type of reports:ashnazg wrote:So far so good... service manager said they submitted all the paperwork for the replacement, and that a battery pack ("that's the 2015 pack?" "yes, the updated battery") is ordered... but with a 3 to 6 week ETA.
Great news! This gives people who will be just missing out on the capacity warranty a great option to be made whole again. The crazy thing is that if Nissan had designed a reasonable pro-rated warranty based on their original expected battery life claims, this all could have been avoided.hobbyguy wrote:I also won the BBB arbitration and now have a new battery pack installed. Nice to have all the bars and range back.
Yes, thank you all! How long did the process take you from start to finish?hobbyguy wrote:Thank you to Leafer77 and Valdemar for all your guidance and suggestions and to the BBB, who made the process fair and easy to follow.
Bummer! Glad to hear injuries were avoided.Valdemar wrote:The joy of driving on a new battery was quickly spoiled by some moron who missed a red light and T-boned our Leaf last Saturday.
I've been curious myself for quite some time how a total loss for an EV with a brand new battery works out and because of it I would probably never buy a new battery out of pocket because this is a high-risk investment with little return. I do have an invoice showing a $6,000 work done which I'm sure I can leverage to some extent in a small claims court or BBB, not exactly sure whose jurisdiction this case would fall into. I previously had a discussion with my insurance regarding a hypothetical total loss case for an EV with a brand new battery. They told me the process for handling such EV specific cases isn't in place yet, but each claim that they have to pay on gets a certain allowance for special circumstances so there should be at least some room for negotiation.fooljoe wrote:Bummer! Glad to hear injuries were avoided.Valdemar wrote:The joy of driving on a new battery was quickly spoiled by some moron who missed a red light and T-boned our Leaf last Saturday.
This does bring up one thing I'm really curious about. Assuming your car is totaled (I can't imagine it won't be), I'll be very interested to hear how your insurance company figures out the proper replacement value for the car, given its new battery. My guess is they'll do the knee-jerk thing of spitting out a Blue Book value based on model year and miles, but obviously KBB doesn't have a checkbox for "new $6000 battery that makes my car effectively as good as a brand new Leaf."
You might have another BBB arbitration on your hands here... Now what would be really interesting would be how a totaled Leaf might be handled if it had qualified for the warranty but not gotten a replacement yet, or maybe one that was about to qualify. Keep us posted!