Valdemar wrote:Can someone enlighten me what sort of control does BBB have over auto manufacturers? I suspect none and the manufacturer can simply ignore a BBB arbitration decision if it is ruled in favor of the owner with no negative consequences.
The BBB decisions are considered the end of the arbitration process. The next step would a lawsuit.
I was concerned that Nissan wouldn't honor the BBB decision to replace my battery, but they contacted me shortly after the decision and replaced the battery.