ARCandSPARK
Posts: 1
Joined: Wed Nov 05, 2014 7:10 pm
Delivery Date: 30 Dec 2013

Atlanta dealer only allows those who purchased to charge.

Wed Nov 05, 2014 7:41 pm

All the dealers I have stopped at have been very cooperative about charging. With one exception! One dealer in Atlanta only allows leafs purchased at that dealership to charge. Don't know if I should name them.

Here are some comments from plug share.
http://www.plugshare.com/?location=18321#


Dealer has quick charge blocked and refuses to let you charge unless you purchased from them.

Two dealer cars parked in front around 11 am today. I went in and asked if I could charge, but was told no, it is only for people who purchased from them. Seems short sighted to me, as I will be in the market for a new car in another year, and although I am moving to that area, I now have no desire to consider purchasing/leasing from them.

still being told for this dealership customers only.

Planned a trip that included a quick stop here to charge but the charger was locked a they told me only XXXXX customers could charge there.

was told by the manager the charger was for XXXX cars only.



Please note that plug share now does not show or list this Nissan dealer.


:evil:

smkettner
Posts: 7017
Joined: Mon Aug 09, 2010 10:13 pm
Delivery Date: 26 Feb 2014
Location: Orange County, CA

Re: Atlanta dealer only allows those who purchased to charge

Wed Nov 05, 2014 7:50 pm

Have you expressed your troubles with Nissan customer service?
Otherwise nothing new and you may as well call them out.
1 bar lost at 21,451 miles, 16 months.
2 bar lost at 35,339 miles, 25 months.
LEAF traded at 45,400 miles for a RAV4-EV

kubel
Posts: 1607
Joined: Mon Feb 13, 2012 11:38 am
Leaf Number: 19628
Location: Southeast Michigan

Re: Atlanta dealer only allows those who purchased to charge

Wed Nov 05, 2014 7:56 pm

Sutherlin Nissan Mall of Georgia

Of course, if it's their station, they have the right to put whatever restrictions they want on it. But then again, the public has the right to leave negative reviews and shame them for it. I suggest starting with Google reviews and working from there.

I should point out that this wouldn't happen if it was Nissan owned. Dealerships suck.
2012 Nissan LEAF SV
20% degradation in 42k miles
Leased 5-17-2012, Returned 1-15-2016


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DirtDiver
Posts: 6
Joined: Sat Oct 11, 2014 9:08 pm
Delivery Date: 0-10-2014
Location: Georgia

Re: Atlanta dealer only allows those who purchased to charge

Fri Nov 14, 2014 12:55 am

I was under the impression Nissan had announced that all dealerships would offer free charging?

And if they don't, then it's fine, it's the dealerships right to turn us away...but it's our right not to go to that dealership for any reason in the future...

cwerdna
Gold Member
Posts: 7251
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Atlanta dealer only allows those who purchased to charge

Fri Nov 14, 2014 12:58 am

DirtDiver wrote:I was under the impression Nissan had announced that all dealerships would offer free charging?

Source? Many dealers in the Bay Area have begun charging $ to DC fast charge.

I didn't understand why Chargepoint equipment was being installed on some DC FCs, until I read viewtopic.php?f=6&t=15867. Then, later, the No Charge to Charge incentive was announced and it all began to make sense.

'13 blue Leaf SV w/premium package (owned)
'13 blue Leaf SV w/QC + LED & premium packages (lease over, car returned)
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atlleaf
Posts: 55
Joined: Tue Jul 16, 2013 7:03 am
Delivery Date: 16 Jul 2012
Location: Atlanta, GA

Re: Atlanta dealer only allows those who purchased to charge

Tue Nov 18, 2014 1:54 am

i wont shop there.
2011 Nissan Leaf, Vin: Low 8000s

LeftieBiker
Posts: 7333
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: Atlanta dealer only allows those who purchased to charge

Tue Nov 18, 2014 3:00 am

I can see charging a small fee for a QC station to people who didn't buy there. Not allowing it at all is stupid.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

Slow1
Posts: 486
Joined: Fri Jul 11, 2014 3:15 pm
Delivery Date: 28 Jun 2014
Leaf Number: 425010
Location: Eastern MA, USA

Re: Atlanta dealer only allows those who purchased to charge

Tue Nov 18, 2014 8:41 am

This is why I like plugshare - the comments are very telling and if planning a trip I read all that I can.

As to dealer refusing - this does seem very silly to me. Most folks buy from a 'local' dealer not one that is far away. If you NEED a QC it is most likely to be when away from local area (there are exceptions of course). However, I respect the right of the owner of any given station to choose how to use/allow use of it.

I agree that this is a very good example of why "independent dealers" are not always best for consumers or the manufacturer's brand. When folks argue the Tesla situation in various states, this should be cited as an example.
2013 S with 6kw upgrade (Black)
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User avatar
patrick0101
Posts: 367
Joined: Tue Jan 04, 2011 2:46 pm
Delivery Date: 18 May 2011
Leaf Number: 1823
Contact: Website

Re: Atlanta dealer only allows those who purchased to charge

Tue Nov 18, 2014 9:11 am

Slow1 wrote:this is a very good example of why "independent dealers" are not always best for consumers
There was a dealership here in Oregon that would only let Nissan cars charge there. A friend of mine that has both a Leaf and a Volt stopped there to use the Level 2 in his Volt and was told he could not use it. When he complained to Nissan told him that the dealerships are independent and there is nothing that Nissan can do about this.
~Pat
SLe VIN 1823 reserved 4/20/10, delivered 5/18/11
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adric22
Posts: 2488
Joined: Fri Apr 23, 2010 2:40 pm
Delivery Date: 05 Apr 2011
Leaf Number: 000768
Location: Fort Worth, TX

Re: Atlanta dealer only allows those who purchased to charge

Tue Nov 18, 2014 9:25 am

How do they know if you bought there or not? I mean, wouldn't they need to run your VIN or something?
2013 Blue Nissan Leaf SV
2012 Summit White Chevy Volt

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