New owners of a lease transferred 2014 Leaf here. 48000km in very good condition. Previous single owner was very excited about the car and showed us everything about it, and the car was clearly babied with no history of problems. His work situation changed which made the range an issue.
4 days in, we managed to kill our charging system at a public station. Plugged in, did not register, unplugged, and car still shows the plug attached. Tried a bunch of things including detaching the 12v, checked the voltage (low-ish, but not too bad). Traction battery had about 58% but car would not ready due to the plug status. Ended up calling roadside assistance since it was still covered and got it towed to the nearest dealer.
Lucky this happened within walking distance of our house and was able to get our Corolla and pick up the wife and kid...
Today, after 5 hours of diagnostics, the tech said some module that talks between the charging system and dash is defective, and the entire power converter assembly box has to be replaced. I expect they are not able to pinpoint the exact problem. The total cost would be $4460cad after tax (about $2500 for the part). And they also were adamant it was not covered by warranty (although manual clearly states it’s part of the EV system 5 yr/100k km).
So right now I’m waiting for them to confirm with Nissan that the part is indeed covered, after showing them the exact pages on the warranty book.
Anyone else have this happen? Was it just a freak accident? Of course a call to the charger company bounced the responsibility back to Nissan, and vice versa.
The vehicle has another 3 months left on lease, and our original plan was to have a trial period before diving in with a buyout at the end. This experience is undoubtedly frightening, considering we haven’t even had ownership officially transferred yet! Also we live in a city with a lot of public chargers and our current residence means in winter we have to rely on them (attached row house with back lane/driveway potentially inaccessible due to snow in winter).
The first few days while everything worked was great however, as we had done enough homework regarding range issues in the cold etc, so no other bad surprises so far.
4 days in, we managed to kill our charging system at a public station. Plugged in, did not register, unplugged, and car still shows the plug attached. Tried a bunch of things including detaching the 12v, checked the voltage (low-ish, but not too bad). Traction battery had about 58% but car would not ready due to the plug status. Ended up calling roadside assistance since it was still covered and got it towed to the nearest dealer.
Lucky this happened within walking distance of our house and was able to get our Corolla and pick up the wife and kid...
Today, after 5 hours of diagnostics, the tech said some module that talks between the charging system and dash is defective, and the entire power converter assembly box has to be replaced. I expect they are not able to pinpoint the exact problem. The total cost would be $4460cad after tax (about $2500 for the part). And they also were adamant it was not covered by warranty (although manual clearly states it’s part of the EV system 5 yr/100k km).
So right now I’m waiting for them to confirm with Nissan that the part is indeed covered, after showing them the exact pages on the warranty book.
Anyone else have this happen? Was it just a freak accident? Of course a call to the charger company bounced the responsibility back to Nissan, and vice versa.
The vehicle has another 3 months left on lease, and our original plan was to have a trial period before diving in with a buyout at the end. This experience is undoubtedly frightening, considering we haven’t even had ownership officially transferred yet! Also we live in a city with a lot of public chargers and our current residence means in winter we have to rely on them (attached row house with back lane/driveway potentially inaccessible due to snow in winter).
The first few days while everything worked was great however, as we had done enough homework regarding range issues in the cold etc, so no other bad surprises so far.