alreadyBenBrott
Member
- Joined
- Nov 18, 2014
- Messages
- 13
I have a 2015 Nissan Leaf that I purchased in November and until recently it's been a great experience. The biggest complaint I've had is the drastically reduced range in the sub zero temperatures we're experiencing. That is until last week when I pre-heated my Leaf starting at 6:15am while it was plugged into my Clipper Creek HCS-40. When I went outside to put my 1yr old daughter in her car seat the car was luke-warm at best, and pretty cold at worst. I went ahead and drove to daycare and work, but it never warmed up inside.
On my drive home things seemed to be all better so I didn't think too much of it. Then the next day I pre-heated my car again at 6:15am to get in at 6:45am and it wasn't luke-warm, it was cold. The temperatures on the drive to daycare were -4 degrees F. The car was blowing ICE COLD air out of the vents until I just turned off the climate control. I put blankets over my children and got them to day-care. Then I drove another hour+ to work freezing my butt off the whole way. Coldest drive ever.
After work I drove straight to the dealer where I purchased the car. The service advisor verified the problem and replicated it with me. He tried turning the temp up to 90 degrees, etc, but it was still blowing cold. He promptly and gave me a loaner car and I was on my way. Then the next day the service advisor tells me his tech can't replicate the problem, and the heater is working just fine. His tech "can't fix what's not broken" and I need to come pick my car up. I protested, but he said he has no way to identify what caused the issue and since it could have been a fluke to just come get my car, so that's what I did.
When I picked it up the heater was working great. For two days. :-(((
Then another early morning 6:15am I tried to pre-heat it and when I got in my car at 6:45am it was cold. Blowing cold air on the drive to daycare, blowing cold air on the drive to work, blowing cold air on the drive to the dealership. This time the Nissan Leaf tech & the service advisor both verified and replicated the problem in my presence. I told them not to give me the car back until they are convinced that it's fixed. I can't continue driving my toddler & infant to daycare in an ice cold car in below zero weather.
They set me up with another loaner, and that's where it stands currently. We'll see what the dealer is able to accomplish this time.
Am I experiencing the issues that were prevalent in the 2013 model? I hope I'm not looking at a 6 week wait to get this thing fixed... Ugh!
On my drive home things seemed to be all better so I didn't think too much of it. Then the next day I pre-heated my car again at 6:15am to get in at 6:45am and it wasn't luke-warm, it was cold. The temperatures on the drive to daycare were -4 degrees F. The car was blowing ICE COLD air out of the vents until I just turned off the climate control. I put blankets over my children and got them to day-care. Then I drove another hour+ to work freezing my butt off the whole way. Coldest drive ever.
After work I drove straight to the dealer where I purchased the car. The service advisor verified the problem and replicated it with me. He tried turning the temp up to 90 degrees, etc, but it was still blowing cold. He promptly and gave me a loaner car and I was on my way. Then the next day the service advisor tells me his tech can't replicate the problem, and the heater is working just fine. His tech "can't fix what's not broken" and I need to come pick my car up. I protested, but he said he has no way to identify what caused the issue and since it could have been a fluke to just come get my car, so that's what I did.
When I picked it up the heater was working great. For two days. :-(((
Then another early morning 6:15am I tried to pre-heat it and when I got in my car at 6:45am it was cold. Blowing cold air on the drive to daycare, blowing cold air on the drive to work, blowing cold air on the drive to the dealership. This time the Nissan Leaf tech & the service advisor both verified and replicated the problem in my presence. I told them not to give me the car back until they are convinced that it's fixed. I can't continue driving my toddler & infant to daycare in an ice cold car in below zero weather.
They set me up with another loaner, and that's where it stands currently. We'll see what the dealer is able to accomplish this time.
Am I experiencing the issues that were prevalent in the 2013 model? I hope I'm not looking at a 6 week wait to get this thing fixed... Ugh!