nissansucks
Member
- Joined
- Oct 3, 2018
- Messages
- 6
I bought a used 2012 SL with 36,000 miles and 9 battery bars in June of 2016 in Los Angeles, with the battery replacement warranty expiring on October 10, 2016. I was driving to LAX for a business trip on October 3rd when the battery went to 8 bars, so I took it to Cerritos Nissan and asked them to document it for the free battery replacement. They told me I have to make an appointment for them to test the battery for free replacement, but I told them I’m catching a flight at LAX for business trip overseas and won’t be back until October 24, and they said there’s nothing they can do. When I took the car back to the dealer on October 25th, they said the battery warranty had expired, and I have to go directly to Nissan North American to open a case for battery replacement out of warranty. I contacted Nissan North America and explained to them what had happened, and they said they won’t replace my battery under the warranty because it was brought to the dealer after the warranty had expired. I then asked if they can give me a battery at a discount, like 50% off, but they refused. I also tried BBB but no luck there either. The Nissan dealer told me the battery will cost $6500 + $1500 for tax and installation, putting the battery replacement cost at $8000! I owned 2 Nissan prior to my Leaf, a 300 ZX and a Q45 after that, I can’t believe this is how Nissan treats their loyal customers.
When I saw news on the web this June that Nissan Japan has a Leaf refurbish battery replacement program at $2500, I contact Nissan North America again inquiring if US will have similar program, but they said no. They also told me the battery replacement for a new pack has increase to $8000, not including tax and installation! Thanks Nissan, now I have a Leaf that only goes 40 miles per charge in city driving, and a $1000 trade in value, and you want $8000 for battery, thanks but no thanks. This is the last Nissan I will ever own in my life!
When I saw news on the web this June that Nissan Japan has a Leaf refurbish battery replacement program at $2500, I contact Nissan North America again inquiring if US will have similar program, but they said no. They also told me the battery replacement for a new pack has increase to $8000, not including tax and installation! Thanks Nissan, now I have a Leaf that only goes 40 miles per charge in city driving, and a $1000 trade in value, and you want $8000 for battery, thanks but no thanks. This is the last Nissan I will ever own in my life!