JPWhite wrote:sub3marathonman wrote:
I was also wondering, from a legal standpoint now after this settlement, is it an "If you don't ask we won't tell" situation? Or is Nissan legally required, something similar to a safety recall, to notify people if they qualify for the warranty and battery replacement when they see the results of the annual battery test?
Even if you ask you may not get a correct response.
I took my 2011 SL to the dealer for the 75,000 mile service interval this week. I asked them to provide me with a quote on a new battery since completing my commute has become challenging and will only get worse as we head into winter. The adviser said they had just replaced their first LEAF battery the week before, the vehicle was brand new. I felt better that I wouldn't be their first.
The service adviser responded to my request for a quote and said that since I had purchased an extended warranty to 100,000 miles I was covered for any failures of the battery. I responded that since it was degraded I had already passed the 60,000 capacity warranty. No your covered to 100,000 miles was the response. I stopped the argument and they agreed to test the battery and advise me accordingly. On picking up the car I was advised that if I waited until the 4th capacity bar went out I'd get a new battery under warranty. I did not receive a quote. The 4th capacity bar probably won't go out this winter and I'm still left without a quote for replacement.
I'll contact another dealer to get my quote.
Dealers don't know but a fraction of what we do about the capacity warranty (unless they are in Arizona or South Cal). Ask all you like, you may not get a good response.
I like your optimism, but remember the warranty replacement pack would be paid for by Nissan Corporate. I expect that when the dealership called to get authorization for the $5500 pack replacement, Nissan would explain their error.