swhang
Posts: 8
Joined: Thu Apr 27, 2017 6:45 am
Delivery Date: 27 Jun 2015

Re: New MY18 Leaf Lease Extension program

Thu May 25, 2017 10:30 am

DNAinaGoodWay wrote:They also fixed their call center script about repaying the 3 free months if you don't buy. As in the contract language below, as long as you cancel within 6 months of the new expiration, there's no repayment. For me, that would be before September, so I'm safe there.

IMG_6589.JPG


The paperwork says more than 6 months prior to maturity.

However, since it's a 9 month lease... that means you can cancel only after 3 months without penalty. And I believe that the free months are on the front end.

Thoughts?

LeftieBiker
Posts: 7385
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: New MY18 Leaf Lease Extension program

Thu May 25, 2017 1:20 pm

Just a heads up: I sent in my extension paperwork almost a month ago, with my lease payment mailed at the same time, in the same mailbox. The payment was processed, but NMAC claims that the lease extension never arrived. They had called me 5 days after I mailed it, and when they didn't call again I assumed they'd gotten it. Nope. I had to resend it this week - this time via Certified Mail. I suggest others use Certified Mail.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

AlanSqB
Posts: 318
Joined: Mon Aug 04, 2014 5:33 pm
Delivery Date: 26 Jul 2014
Leaf Number: 300613
Location: Fort Collins, CO

Re: New MY18 Leaf Lease Extension program

Tue Jun 13, 2017 6:56 am

LeftieBiker wrote:Just a heads up: I sent in my extension paperwork almost a month ago, with my lease payment mailed at the same time, in the same mailbox. The payment was processed, but NMAC claims that the lease extension never arrived. They had called me 5 days after I mailed it, and when they didn't call again I assumed they'd gotten it. Nope. I had to resend it this week - this time via Certified Mail. I suggest others use Certified Mail.


Did that lease paperwork ever go through? I really can't decide what to do right now. Was planning to hand back the Leaf next month and pick up a Model S, but we may be moving out of state soon and I really don't want to add a big loan on a Tesla to my situation if I need to buy a new house in the next couple of months. I can extend my $400/month payment by 6 months, get 3 months free and then that gives me some wiggle room to figure things out. Maybe my Model 3 reservation will be up by then. I have no intention of buying the new LEAF, but it doesn't look like that has any effect on the lease extension.
2015 LEAF SV in Gunmetal Gray
"The only gas in this vehicle comes from the driver."
I drive a LEAF, it doesn't have Ludicrous or Insane mode. It only has Slightly Annoyed mode.

User avatar
DNAinaGoodWay
Posts: 2756
Joined: Mon Dec 17, 2012 1:43 am
Delivery Date: 03 Dec 2012
Leaf Number: 23156
Location: Central Massachusetts

Re: New MY18 Leaf Lease Extension program

Tue Jun 13, 2017 8:55 am

Mine went through easy and fast. Now payment free until 9/13, and will know by then if the gen 2 was worth waiting for. If not, off to the Bolt and thanks for the 3 free months.
'12 SL last reading @ 2 yr, 22k, 260 GIDs, 62.35 Ahr

'15 SV w/QC, Mfd 5/14, Leased 8/14, 292 GIDs, 64.38 Ahr when new
@ 36 months, 34k, 270 GID, 57.49 Ahr

'17 Bolt LT



6.72 kW Array

LeftieBiker
Posts: 7385
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: New MY18 Leaf Lease Extension program

Tue Jun 13, 2017 2:16 pm

We just had to mail the paperwork for the THIRD time. I had scanned and emailed copies of it, as requested by them last week. They got it (but didn't let me know despite my repeated emails) but decided that since the white areas at the top and bottom of each page were cut off (new scanners built into printers don't handle legal size documents any more) that it wasn't acceptable. So the third set just went into the mail, via certified mail, and I'm still worrying that I may have to turn in my car soon, after having spent extra money on cabin filter and brake flush services. What a DELIGHTFUL experience.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

AlanSqB
Posts: 318
Joined: Mon Aug 04, 2014 5:33 pm
Delivery Date: 26 Jul 2014
Leaf Number: 300613
Location: Fort Collins, CO

Re: New MY18 Leaf Lease Extension program

Wed Jun 14, 2017 4:21 pm

What a headache. If I can e-sign for a huge house mortgage, it makes no sense that this process has to be like this.
2015 LEAF SV in Gunmetal Gray
"The only gas in this vehicle comes from the driver."
I drive a LEAF, it doesn't have Ludicrous or Insane mode. It only has Slightly Annoyed mode.

LeftieBiker
Posts: 7385
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: New MY18 Leaf Lease Extension program

Wed Jun 14, 2017 8:41 pm

AlanSqB wrote:What a headache. If I can e-sign for a huge house mortgage, it makes no sense that this process has to be like this.


They actually did it online originally, IIRC, and then changed it to this ClusterFail.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

AlanSqB
Posts: 318
Joined: Mon Aug 04, 2014 5:33 pm
Delivery Date: 26 Jul 2014
Leaf Number: 300613
Location: Fort Collins, CO

Re: New MY18 Leaf Lease Extension program

Mon Jun 19, 2017 7:40 am

Just called to have the paperwork sent out. Hope I don't run into as much trouble as you are seeing.
2015 LEAF SV in Gunmetal Gray
"The only gas in this vehicle comes from the driver."
I drive a LEAF, it doesn't have Ludicrous or Insane mode. It only has Slightly Annoyed mode.

LeftieBiker
Posts: 7385
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 31 May 2013
Location: Upstate New York, US

Re: New MY18 Leaf Lease Extension program

Mon Jun 19, 2017 2:11 pm

The USPS finally delivered my second set of lease extension paperwork this morning. Unless NMAC decides to lose it, I should be safe, now... If anyone finds themselves in a similar situation, make sure that the lease payment for the current month has been made. The site showed me owing next month's as well, so I paid both, figuring I'd at least get until August to find a Bolt. Hopefully now I'll have until next June.

You might want to sent it overnight mail for $26. Certified Mail is crap.
Last edited by LeftieBiker on Tue Jun 20, 2017 10:24 pm, edited 1 time in total.
2013 "Brilliant Silver" SV with Premium Package and no QC, and 2009 Vectrix VX-1 with 18 Leaf cells.

The most offensive, tasteless phrase in use here is "Pulled the trigger." I no longer respond to posts that use it.

gmikol
Posts: 107
Joined: Thu Dec 05, 2013 5:50 pm
Location: WA State

Re: New MY18 Leaf Lease Extension program

Tue Jun 20, 2017 9:59 pm

Just called this afternoon to get my paperwork (maturity date 7/3/17). I should not have dragged my feet this long on this. Person on the phone said there is 10 day grace period, so as long as I make my next payment and they get the paperwork by 7/13 I should be OK.

We'll see...

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