reporting/logging temp faults on non-networked Nissan QCs?

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cwerdna

Well-known member
Joined
Jun 3, 2011
Messages
13,687
Location
SF Bay Area, CA
Anyone know if the non-networked versions of http://nissanqc.com/" onclick="window.open(this.href);return false; have any sort of logging that is preserved between power cycling? Do they actually have some form of networking that's not known to us? If not, can/does someone actually come and retrieve the logs thru some means? If no, who do we tell about it?

The reason I ask is because someone just reported that http://api.plugshare.com/view/location/37780" onclick="window.open(this.href);return false; is overheated again, so I assume it's hit a temperature fault. Others have reported temp faults w/that unit before. The Nissan QC at Premier Nissan in San Jose has hit that before Chargepoint equipment was installed on theirs.

The unit at http://api.plugshare.com/view/location/37780" onclick="window.open(this.href);return false; is NOT on Chargepoint and requires no fob nor RFID card/device to start. You just plug it in and press start.

Would be nice if Nissan or someone is collecting this data to do the proper repairs or maintenance or so that they at least have a data point about these units hitting that very easily. Google says the current temp in Santa Clara, CA is 76 F, which isn't real hot, in my book. If getting to 76 F is all it takes, this unit will be useless every afternoon for an entire summer.
 
The Poway Nissan QC also went down recently with a temp issue:
http://api.plugshare.com/view/location/2833" onclick="window.open(this.href);return false;

The Poway QC needs the FOB to activate it.

Have seen it reported before at a few other locations, so seems to be a common issue.
 
Yeah. Re: Premier Nissan of San Jose's DC FC temperature error, I had posted about it before at http://www.mynissanleaf.com/viewtopic.php?p=330207#p330207" onclick="window.open(this.href);return false;.

I would think Nissan knows about this. If it happens not due to blocked ventilation or some defect or bug but rather a design flaw, that would be a significant weakness.
 
cwerdna said:
The reason I ask is because someone just reported that http://api.plugshare.com/view/location/37780" onclick="window.open(this.href);return false; is overheated again, so I assume it's hit a temperature fault. Others have reported temp faults w/that unit before. The Nissan QC at Premier Nissan in San Jose has hit that before Chargepoint equipment was installed on theirs.

The unit at http://api.plugshare.com/view/location/37780" onclick="window.open(this.href);return false; is NOT on Chargepoint and requires no fob nor RFID card/device to start. You just plug it in and press start.
The above has been hitting high temp errors again, per Plugshare before it started getting actually hot outside (like today Monday 5/12 thru Wednesday 5/14 or Thursday 5/15). A bit over a week ago, I arrived and it showed a temp error even though it was below 60 F outside. A power cycle "fixed" that.

I wonder if these units actually can't handle outside temps above say 70 or 80 F or if there's a software bug, failing parts that cause them to become more high temp intolerant, or something else. The vents didn't looked clogged w/leaves or other debris when I last used it.

I wonder if anyone can answer my original question. Should we report these to the Leaf customer support # (in the Leaf app, which is supposedly 1-877-664-2738)? Will anything be done about it if we call there?
 
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