Recent content by linkim

I was planning to do a QC at an eVgo DCC in Daly City CA. When I got there a technician was cleaning the filter. He said they do this periodically so I assume it can get clogged up and affect performance or shut down the unit. His company had a contract with eVgo to maintain the chargers in the...

After QC yesterday in Daly City, CA, the highest temp was 87F, according to LEAF spy Pro. Went from 5 (before) to 6 bars (after QC), with about 6.15 Kwh added. That evening did a 100% charge overnite at L1 in San Francisco - the max. temp was 70F and 5 temp. bars. I have never seen 7+ bars with...

eVgo was saying the same thing over a year ago when I started using their QCs. Either their system is more complex that the others or "Houston we have a problem".

My low mileage is due to the fact I do not commute, and also have a Prius available for longer trips. So far I have done 68 QCs, according to LEAFSpy - don't think that is excessive. Most are done in Daly City where the temp is usually lower than in the South Bay where I live. I attribute the...

Here are my readings for a 2011 LEAF purchased in April 2011: Date: 21 June, 2015 Miles: 27,672 Hx: 66.12% Ahr: 53.92 Capacity Bars: 11 There is a difference in the trend of the readings between LEAFSpy (my reading) and LeafDD. You see higher Hx and lower Ahr than I do. I do not expect to lose...

Many months ago I had a conversation with eVgo regarding their monthly statement. They are able to send a statement with the total amount [subscription fee + usage]. But our credit card is billed twice - once for subscription and again for usage. I never received a clear explanation for this...

My analysis using WattsLeft and LeafSpy (both developed by turbo3) suggests the charge to 100% ends at 4.09xx V and 80% at 4.02xx V. As turbo3 mentioned, the SOC decreases as the Leaf gets older, but the average voltage at which 100% and 80% set points (MY11 Leaf) occurs is close to constant.

Good news, at least for me. After leaving voicemail, followed by email, I was finally able to talk to someone at eVgo who could do something about the overcharge on my statement. So what I was told is that the cost for charging is based on the total time the EV is plugged in and not the charge...

My statement listing the charge sessions shows a total of 3 charges - 2 DCFC (26 + 26 min) and one L2 (59 min). Because the statement indicates a L2 charge (that is my recollection as well), I don't understand how eVgo can lump the cost of L2 with the DCFC cost. They charged me a total of 111...

Here is the response I received by email regarding the abovementioned problem: "I have attached the usage data on your keycard and account. The refund for the level 2 charges will not be processed as our chargers will not read your keycard without a swipe attempt. The data presented is...

I am currently being charged for DCQC that was for a L2 charge of 59 min, or $5.90. A DCFC session should last, at the most, 30 min, so how they can't figure out that I couldn't charge for 59 min is hard for me to understand. I have a call to eVgo to once again try and resolve the issue.

It is ironic that a company that has trouble maintaining a good website and billing service can still have very reliable L2s/QCs at their sites [at least the ones I use]. The physical hardware may be contracted out to another party, and maybe that's why they are quite reliable. OTOH, the...

I have had persistent problems with the eVgo accounting/billing dept. Currently I am contesting the charges where they lumped my L2 + DCFC usage into a total time, which they charge $0.10/min. I should be charged $1.00/hr for L2, so I was overcharged. Unfortunately, I have not been successful in...

I think this thread has been hijacked by some of this discussion, and I am one of the guilty parties.

Actually, I want to buy a Tesla Model 3 so I can use the superchargers because i doubt that Nissan will have any comparable supercharger locations. I hope I'm wrong.