Recent content by gatonekomao

Maybe they deleted my post. That's how I got the second rep from Nissan to call and tell me the same answer. Will resume it again on Monday. I think we have very different thinking process and I will stop here

I'm not sure it was clear when I said they read a script. You can try to get a different answer like "your range will vary". If you really want to beat yourself up you can try to get a supervisor, did you try that? Disputing the charge usually gets action and a person of higher intelligence...

I understand what you meant, considering filing a formal complain, that's the reason the topic name is called file a complaint together. One reason I started this topic is to see how many leaf owners are experiencing the same problem and if they want to resolve this issue together. So far it...

Hi Tim, actually ez charge is as bad as Nissan. I started with them, same thing. "If your card does not work, we can help you, other than that you would need to contact the network that charged you". I end up called charge point and they basically just told Ms. ez charge and Nissan are lying...

It's not really about getting a refund. I just want an official answer or acknowledgement from Nissan/EZ charge that there is a problem with this program. They can tell me they are trying to fix it and will let me know it will be fine they can even say "This free to charge program is no...

It's a different issue again. If I get a free gas card and the gas pump is not working of course I will either 1. Find another gas pump. 2. Call the gas station. This is when I get a free gas card go to gas pump, and put the gas, then realize money is taken out of my pocket, now should I...

I hope all the leaf owners who are having problems with the free to charge part of the EZ-charge program to take this issue up to Nissan as well, not just the charging networks themselves. Nissan is getting all the attention for offering this but it does not work, the worse thing is that they...

A rep specialist called and again end up all I hear is "We are the manufacturer of the car, we have nothing to do with these charging stations" If the person can just say, "Let me go into this issue and find out how the program really work or how the website really work to ensure there will be...

To mbender, I am in Los Angeles Area. No, i have not used any of the other networks. When I contacted charge point, I was told they were not part of the program and do not believe EZ-charge or Nissan. Now I am reluctant to try any other networks. One question for you and hopefully you...

To Greg, Understand your point. Unfortunately my place has no 240V outlet and is built in 1920s. The current price for paid charging stations is rip off at 0.49 cents kWh, it's more than 3 times of home electricity. If I have to constantly pay this amount at a paid station, then my goal...

Additional points I believe it is Nissan's responsibility to straight this out instead the car owners or "EZ-Charge" cause it is Nissan that is promoting this and getting the media attention for marketing purpose. If you google, you will see lots of news/articles like the below. Nissan...

Thanks for the reply. I did dispute and get back the charge but I don't I think I want to dispute each time I use the card. I believe it is Nissan's responsibility to straight this out instead the car owners or "EZ-Charge" cause it is Nissan that is promoting this and getting the media...

I have been trying to use this so called "EZ-Charge" free to charge card and so far all I got is being charged. I found the supposedly free to charge station from "EZ-charge" website and the same site is also listed in charge point. To make the story short, I tried 2 times and 2 times both got...

Below is my experience with Nissan and Ez charge, I guess the EZ-charge is a messed up program and Nissan is a messed up manufacturer. Chelsea: Thank you for contacting Nissan LEAF Aftersales, my name is Chelsea. How may I help you today? You: I received my free to charge card in Sep and I...

I guess either 1. SF area does have some kind of additional incentive/deal that is going on which we don't know about as no dealer will be leasing/selling a car at a lost(when another dealer said that they are losing 1K+ for the deal, I left because that was the moment they showed their...